Resume of Mark S. Moos


Broad based business experience including extensive communications, media and technical education skills especially in the fields of computer software/hardware instruction, support, and internet multimedia production including specialty photography and video.



TaosNet LLC Taos, New Mexico

Customer Support, Computer Maintenance, Instruction 2004-2017
Direct customer support for local Internet Service provider serving thousands of customers in Northern New Mexico. Performed over 3000 end-user setups/virus removal cleanups. Created Computer Basics class and associated materials. Produced a series of audiobooks from the class providing over a dozen narrator choices.

Taos Business and Education Collaborative Taos, New Mexico

Program Assistant 2003-2004
Database management for several Exploring Possibilities programs and associated duties including scheduling and coordination of dozens of guest speakers for presentations at Taos High School Freshman Academy Exitos classes and coordination of over one hundred students and businesses for participation in Job Shadow Days programs.

Sam Ash Music Megastores Columbus, Ohio

Sales, Keyboard Department 2000-2003
Sales and technical support for electronic music keyboard instruments and associated MIDI and audio recording software and hardware.

Computer Consulting & Instruction, Electronic Publishing (Self Employed)

1991-2004, 2017~Present. Some major employers include:

SIG Combibloc Inc. Columbus, Ohio

Hardware and Software Support Specialist 1994-1999
Performed support for cross-platform hardware and software systems for international packaging company. Included Microsoft Office, internet access and support including e-mail, web, and file transfer protocol, many other programs; Macintosh, Microsoft Windows (3.1, 95 and 98) and some IBM AS/400 support.

Worthington School District Worthington, Ohio

Computer Consulting, Instruction 1991-1996
Contract for Services employment in a variety of functions including: database design for the purposes of compiling the State Self-Evaluation Surveys from all teachers in the District, editing and layout of various Graded Courses of Study, and editing and layout of other publications including teacher resource guides for the Death Education and Worthington History units. Performed Macintosh instruction in the Extended Education department as well as individual assistance as needed to members of the Board Office staff. Responsible for administration and coordination of four computer labs serving 1200 high school students for summer school 1992 and 1993. Created a pilot after-school extended education program highlighting computer literacy and innovation. Performed data analysis for the 1992-93 Writing Sample.

Crossword Solutions Inc. Columbus, Ohio

Desktop Publishing, Presentation Preparation, Technical Support Specialist 1992-1996
Subcontractor employment primarily for the purpose of contractor workload management. The nature of the contract prevents a detailed exposition, however the work involved preparation of documents and presentations for another international company.

World Class Associates Columbus, Ohio

Desktop Publishing, Course Material Preparation 1992
Subcontractor employment for the Department of Defense Dependents Schools, Germany. Performed editing and layout for Automotive Mechanics, Auto Body, Cosmetology, Graphic Arts, and Electronics course materials for export to DoDDS (Department of Defense Dependents Schools).

Computerized Fiscal Planning Inc. Columbus, Ohio

Technical Writer, Training, Installation 1989-1991
Responsible for testing, documenting, and installing modifications for custom network software systems. Produced and maintained inventory of documentation and sales literature and performed training on custom and proprietary software and hardware. Assisted in publishing and production of company newsletter.

Repro Group Ltd. Columbus, Ohio

Counter Sales, Outside Sales 1988-1989
Customer Service for full service reprographic company. Working knowledge of printing, xerography, process camera work, blueprint services and convention display services.

Colorifique Lancaster, Ohio

Shift Supervisor 1986-1987
Responsible for evening shift at busy commercial/professional photo lab. Performed machine and custom hand printing, produced line graphic overlays and copy negatives. Responsible for color correction and quality control.

Executive Courier Atlanta, Georgia

Bonded Courier Class G & P 1984-1986

Chroma Copy Atlanta, Georgia

Technician 1982-1984
Responsible for 4x5 copy photography and production of large photographs, primarily for advertising and promotion companies.

Photo Expressions Columbus, Ohio

Assistant Manager, Sales 1981-1982
Responsible for management of several part time employees and for shipping and receiving in high volume mail order venture, including telephone sales through a WATS line and national advertising.

Battelle Memorial Institute Columbus, Ohio

Research Intern 1980-1981
Performed debugging and data input for computer simulations in the Defense Systems and Military Electronics Technology department. Responsible for report graphics layout for department projects. Performed some computer programming in FORTRAN. This employment was in conjunction with the Georgia Tech Cooperative Education program.

Chambers Camera Service Columbus, Ohio

Counter Sales, Technician 1977-1979
Camera sales; later performed audio-visual equipment repair and service. Full time during the summer and part time while in school.

Rage Corporation Columbus, Ohio

Machine Operator 1975-1977
Operation of plastic injection molding machinery and plastic grinders, and associated duties including parts inspection.


The Ohio State University Columbus, Ohio 1989, 1991

Pascal and Modula-2 programming languages in addition to other Liberal Arts courses.

The Georgia Institute of Technology Atlanta, Georgia 1979-1982

Cooperative Education student for Battelle Memorial Institute in the School of Electrical Engineering. Key course work included engineering graphics, technical writing, and FORTRAN and Z80 assembly language programming.


Typing 45 wpm; Fluent (teacher) in word processors/graphics/publishing programs; databases and spreadsheets; and general-use office programs. Experienced with computer operating systems including Macintosh, Windows, and Linux. Other skills include use of process cameras, technician's tools, drafting equipment, audio-visual production equipment and telephone systems.


Electronic musical instrument design, disc golf, skydiving, skiing, camping, fishing, and hunting. Present and past associations include: Board of Directors, Vice President of Membership, Innovation Alliance Inc. [501(c)(3)]; Board of Directors, Membership Chairman, Inventor's Network; Taos Area Computing Professionals; National Rifle Association; Sawmill Dart League; United States Parachute Association; Boy Scouts of America and BSA Explorers; Junior Achievement; the Georgia Tech Concert Committee; and the Georgia Tech Disc Association Intercollegiate Frisbee Team.

References available on request. Trademarks used herein are the property of their respective owners.
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